Key Responsibilities

• Develop, implement, and oversee quality control processes, ensuring compliance with company standards and industry regulations across all production stages.
• Carry out in-line inspections, ensuring that products meet company standards from all production sections, including components, assembly, and final packing.
• Manage and lead a team of quality inspectors, providing training, support, and guidance on quality standards, inspection techniques, and issue resolution.
• Conduct regular inspections, and audits of quality control processes at the factory, including in-line inspections, random checks, and final product inspections, ensuring adherence to standards and specifications.
• Identify areas for improvement in the production and quality control processes, collaborating with production management to implement corrective actions and preventive measures.
• Oversee attachment and component testing, such as eyes-pull and part-pulling tests, as well as random sampling tests to ensure product safety and durability.
• Work with vendors and suppliers to maintain quality standards, providing them with training and clear guidelines on our quality expectations.
• Manage and resolve customer complaints related to product quality, implementing corrective actions and working with factory management to prevent recurrence.
• Maintain detailed records of inspection processes, audit results, and corrective actions. Prepare and present weekly and monthly quality reports to senior management, summarizing defect rates, recurring issues, and improvements.
• Ensure that production samples align with approved reference samples (eg, Gold Seal samples) regarding size, shape, materials, stuffing, and labeling.
• Conduct regular meetings with production, QC teams, vendors to review defect rates, discuss improvement strategies, and set quality objectives for upcoming production cycles.
• Report quality metrics and audit outcomes to HQ, keeping quality efforts aligned with business objectives.

Requirements

• Minimum of 10+ years of experience in quality control management within the garment, toys, or footwear industry, with proven expertise in quality inspection processes and standards.
• A degree in Quality Management, Textile or Garment Engineering, or a related field is highly preferred.
• Demonstrated experience leading and developing a quality control team in a manufacturing environment.
• In-depth understanding of quality control techniques, production processes, and relevant industry standards.
• Strong analytical and problem-solving abilities with experience in process improvement and corrective actions.
• Proficiency in English and strong communication skills to effectively collaborate with internal teams and vendor staff.
• Ability to adapt to changing production schedules and demands, and willingness to address quality issues proactively.