Recruitment Information

• Company: Công Ty Tnhh Ezyremit Worldwide
• Category: 0 Sales / Business - Business/ executive , Customer service
• Workplace: TPHCM
• Deadline: 27/12/2025

Working conditions

• Amount of Vacancies: 2 people
• Degree: bachelor degree
• Work experience: From 1 đến 2 năm cho vị trí tương đương
• Gender: No gender requirement
• Level: Employees

Job Description

Job Description
• Provide customer service - Professionally deals with customers' inquiries in a timely manner
• Operate EzyRemit backend system - Responsible for processing all transactions efficiently.
• Resolve and follow up on pending transactions overstatement where needed
• ensure all transactions are performed in accordance with the company's Compliance Rules
• Suggest changes or improvements increase accuracy, and efficiency in the operations procedures.
• Assist General Manager to create Operations documents.
• Ad-hoc tasks

Job Requirement
• At least 1 year of experience in Customer services
• Excellent communication skills in both English and Vietnamese
• Have attention to detail
• Strong time management skills
• Strong problem-solving skills
• Be a team player with a “can-do” attitude
• Be willing to work flexible shifts
• The ability to work collaboratively in a fast-paced environment
• The ability to work under pressure is necessary

work content
• Provide customer service - resolve customer inquiries in a professional manner in a timely manner
• Operate the EzyRemit system - responsible for processing all transactions efficiently
• Resolve and track pending transactions as needed
• Ensure all transactions are carried out in accordance with the Company's Code of Compliance
• Recommend changes or improvements to increase accuracy and efficiency in operational processes
• Support the General Manager to create operational documents
• Other jobs assigned

Job requirements
• At least 1 year of experience in Customer Care
• Good communication skills in both English and Vietnamese
• Attention to detail
• Good time management skills
• Problem-solving skills
• Have a team spirit with a "always ready" attitude
• Able to work flexibly in shifts
• Ability to work in a fast-paced environment
• Able to withstand pressure

Candidate benefits

• Good Insurance
• Foreign work opportunity
• Competitive Salary
• Annual leave
• Bonus Policy

Tags Jobs

• Customer care
• Openration Service Management
• Consulting Staff

Skills required

• Customer care
• Problem solving
• English
• Good consulting