work content - Calling potential customers according to available data to offer products/services - Consult and answer customer questions, best meet the needs of customers - Store call history with customers to build useful information sets - Manage customer information and constantly update it on the database system - Build a good relationship with customers by best responding to customers' needs and handling complaints in a timely manner - Collaborate with sales staff and other departmental staff to achieve business goals - Report to superiors on weekly business progress and results