JD Sales - Customer Service:
Participate in the process of consulting on products and services according to customer needs.
Propose and present ideas to clients
Support and take care of customers before, during and after the event, creating a good experience for customers
Liaise between internal departments and partners to resolve issues arising within assigned scope of work to ensure smooth customer service
Maintain and develop sustainable relationships with customers and partners
Lead nurturing
Research market trends to develop suitable products
Perform other tasks as assigned by superiors.