Ensure tools and equipment: full vehicle, walkie-talkie... are always ready, neat and clean;
Providing customer services including: Luggage services, information provision, tours, quality and efficient transportation services according to the standards of the Hotel and the Group;
Perform the Team's professional skills in a professional manner (e.g. skills in receiving requests for car and service bookings, providing information and tours, handling luggage of individual and group guests, storing luggage, resolving complaints and other requests of guests);