Recruitment Information

• Company: CÔNG TY TNHH DỊCH VỤ ĐIỆN LẠNH HANARA
• Category: 0 Sales / Business - Customer service
• Workplace: TPHCM
• Deadline: 08/11/2024

Working conditions

• Amount of Vacancies: 2 people
• Degree: associate degree
• Work experience: From 1 đến 2 năm cho vị trí tương đương
• Gender: Female
• Level: Employees

Job Description

1. Customer care:
• Receive and handle customer problems and complaints related to products. enterprise services.
• Advise on suitable solutions to solve customers' problems.
• Analyze and clarify the causes of customer inquiries and complaints.
• Respond to messages and advise, answer all customer questions before, during and after using products/services.
• Continuously monitor to promptly correct and adjust problems that arise while customers use products/services.
• Handling calls, acting as a bridge between customers and related departments.
• Support customers placing orders and processing orders.
• Consulting on discount and promotional programs for customers.
1. Connect to find potential customers:
• Attract and find potential customers, optimize sales.
• Contribute ideas and strive to complete all assigned tasks well.
• Representatives give gifts of gratitude, maintain good relationships with customers on special occasions such as holidays, New Year, birthdays, etc.
• Work on the principle of respecting the regulations, policies and culture of your business.
1. Report work progress to superiors:
• Report work progress and results achieved to superiors, including number of calls made, number of leads, sales and other important information.
  
  
  
  
  

Candidate benefits

• Tet holiday bonus
• 13th month bonus
• Good company culture
• Comfortable office
• En đào tạo nội bộ

Tags Jobs

• Call Center
• Customer care
• Service
• Customer service
• Customer support

Skills required

• Product Analysis
• Customer Relationship
• Telesales