Telephone introduces the company's services to partners (list of companies providing), updates contact results on the company's software.
Classify customers according to their potential to use the service to deploy next steps.
Prepare quotation specifications for customers in need. Follow the process closely until customers place orders, deliver goods and pay (production and logistics activities have separate departments in charge)
Take care of customers who are using the company's services but suddenly stop using them to find out the cause and report to management for timely and appropriate solutions.
Participate in specialized groups and forums on the internet to contact customers who need to use the services within the company's scope of supply for quotes.
Respond and advise customers who contact through the company's website, fanpage, and OA channels.