Job Description

• Receive and process calls, emails, and messages from customers.
• Provide information about the company's products and services.
• Respond to customer inquiries and complaints quickly and effectively.
• Support customers during the use of products and services.
• Record customer feedback and report to superiors.
• Contribute ideas to improve customer service quality.
• Perform other tasks as assigned by management.

Candidate requirements

• Required college degree or higher in Biology/Chemistry, Food Technology
• Teamwork and communication skills
• Enthusiastic, honest, confident, professional, persistent and willing to learn.
• Meticulous, careful, able to withstand high pressure

Interest

• Competitive salary, bonus based on business performance
• Covered by insurance according to the law.
• Professional and friendly working environment.
• Participate in group activities and teambuilding.
• Trained in the skills needed for the job.
• Wedding, birthday, childbirth mode
• Lunch allowance
• Regular health check-up

Work location

- Hanoi: C7D6, Lane 56 Truong Cong Giai, Dich Vong Ward, Cau Giay District, Hanoi City, Cau Giay

Working time

Monday - Saturday (from 08:00 to 17:30)