Admin Staff - Customer Service

Name: Công Ty TNHH Việc Ơi
Telephone: (028) 3820-0510
Price range: đđđ
Rating: 4.8

Salary: 8,000,000 - 10,000,000 VNĐ

Reward: 0 VNĐ

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College degree or higher (priority given to those with experience in customer care, admin, and operations coordination.
Experienced in handling situations, flexible in work.
Experience and basic English communication skills are preferred.
Have office computer skills: WORD, EXCEL, POWER POINT.
Good communication and intelligent in behavior.
Responsible and proactive at work
Main tasks :
Track and update customer activity schedules and bookings
Receive customer information, process requests and forward to relevant departments .
Coordinate with relevant departments (customer service, maintenance, human resources) to ensure smooth operations
Draft documents and reports as required by Operations Manager .
Propose purchasing, warehouse management of supplies and stationery .
Support to handle problems arising during customer use of the service .
Manage payments, service receipts of Cicaca before transferring to other departments.
Support other Cicada tasks under the guidance of management.
Other requirements
Willing to travel when needed
Able to work weekends and holidays depending on operational needs
Good health, able to withstand work pressure