Job detail of {key1} in {key2} - ViecOi.vn

EMIR GROUP
Contact:
Ms. Tuyền
Company type:
Stock company
Company size:
100 - 499 people
Headquarters:
Hà Nội
Address:
Lâm Viên Complex, Đường Nguyễn Phong Sắc, Dịch Vọng Hậu, Cầu Giấy, Hà Nội, Việt Nam

Customer care specialist

Salary: 8,000,000 - 11,000,000 VNĐ
Reward: 0 VNĐ

Recruitment Information

Working conditions

  • Amount of Vacancies: 1 people
  • Degree: associate degree
  • Work experience: From 1 đến 2 năm cho vị trí tương đương
  • Gender: No gender requirement
  • Level: Employees

Job Description

    • Reception of customers to transact at the Company's Office;
    • Receiving, consulting and answering questions from customers related to financial investment products… directly or via hotline;
    • Calling out for customer care and advice periodically according to the process or irregularly at the request of the Board of Directors;
    • Coordinate with other units to implement customer care programs and handle and overcome arising problems, monitor and handle complaints;
    • Proactively propose customer care programs, Customer care gift management;
    • Perform other duties as required by the direct manager.